The human relationship is the true currency
© Christina Harbridge 2001
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Bridgeport Executive Team

Roger O. Young

Roger Young has over 25 years of experience in Account Receivables Management and the Debt Collections Industry. He has various certificates in Collection Industry Laws and Practices, American Collectors Association Top Managers’ Seminar, and has undergone training and provided training to collectors in Collections Roger O. Young

Federal Debt Collection Practices Act (FDCPA). He is a recipient of California Association of Collectors’ Star Award and is Software, and former Chapter President of California Association of Collectors. Roger is one of few owners that have no issues with rolling up his sleeves and helping the staff. He works close with the staff to mentor their abilities and develop their skills. It is common to hear him take a call where a consumer is calling in and being irate, just to defuse the caller and extend the highest level of customer service. Roger preaches to the staff that people pay because they want to not because they have to… We just have to help them with the want.

Roger has worked closely with different cities, counties, and other Government entities. With his experience and knowledge he has been able to increase the recovery rates of their outstanding debt while simplifying the process and has worked for several county courts (Napa, Yolo, and San Mateo) for court enforcements and traffic citations.

Roger is considered one of the nation’s highest authorities on Dialer systems and the interface of the dialers to the CUBS system. He has taught in many seminars and been an advisor to many collection agencies and financial companies.

Aminta Romero-Dunkle

Aminta is one of Bridgeport Financial’s cornerstones. She began years ago when Bridgeport was much smaller, doing such tasks as entering data, sorting mail, filing and posting payments. Today, Aminta does everything from overseeing Operations and assisting clients to troubleshooting Bridgeport’s computer system- all with a smile. Aminta does the bookkeeping, interacts with vendors, and oversees the training process to ensure all new employees get all the training that is needed. She also plays a big part in our Human Resources department.

Aminta earned her B.A. in Research Psychology at San Francisco State University. She spends her spare time with her family and friends.

Rodney Clemons

Rodney Clemons is a rising star at Bridgeport Financial. In two and half years time, he has escalated from an entry level small balance Collector to a large balance collector. Currently, Rodney is the large balance collector and the collections' supervisor. With seven years of collection experience, he can easily adjust to the ever changing collection industry and offer ideas on improvement. In his spare time, Rodney enjoys introducing the game of tennis to his 8 year old daughter Alaysia. They play three times during the week and every morning, when possible, during the weekend.

Leta Darsey

Leta Darsey came to Bridgeport Financial with 19 years of experience in the insurance industry. She directed the leading U.S. branch for customer service for the fourth largest insurance company worldwide.

Prior to this, she spent nine years with a top ten international insurance company. Serving as their director of Customer Service and Sales and Marketing, she was consistently recognized with service awards for top ranked branch in customer service.

She has earned her associate of customer service degree from Life Office Management Association (LOMA) graduating with distinction, and completed eight of the ten requirements in fellowship through the institute. As well, Leta graduated from National University in 1990 with a degree in paralegal studies with an interdisciplinary emphasis, with honors.

Leta lives in Sacramento with her husband Jay, and has three girls.